Feedback & complaint

Your feedback is important to us as it allows us to understand and improve our due diligence process within the company as well as within the supply chain.

To submit a notice, feedback, complaint or appeal please choose one of the following channels:

Per email: notice@lubeca-marzipan.de

Per Post:
Lübecker Marzipan-Fabrik v. Minden & Bruhns GmbH & Co.KG
Albert-Einstein-Str. 64
D 23617 Stockelsdorf

Please provide us a clear description of your complaint and add objective evidence to support any aspect of the complaint, if possible.

Please also indicate the manner we could contact you in case anonymity is requested.

We will register and review all incoming feedback and complaints by our grievance committee. Corrective and follow up actions will be documented and communicated to all persons involved.

Confidentiality

Confidentiality is guaranteed.
The processing of personal data, is carried out in accordance with the basic data protection regulation and in compliance with the data protection regulations applicable to Lübecker Marzipan-Fabrik v. Minden & Bruhns GmbH & Co. KG as well as in accordance with the country-specific data protection regulations applicable to Lübecker Marzipan-Fabrik v. Minden & Bruhns GmbH & Co.